Unable to open NxView after upgrading the sdk

General Information

  • Ensenso SDK Version: 4.1.1033
  • Operating System: Linux

Problem / Question

Hello, I got below error after I upgraded the ensenso sdk from 3.5.1394 to 4.1.1033

An NxLib error occurred while executing the command:
GetPresets: CommandUnknown: Command not recognized.

Did anyone encountered this error before?

Hi @KuanYu

can you check the version of the loaded library by reading out the /Version/NxLib node in your program?

Thanks, turns out I am using the old libraries in /usr/lib/ like libNxL‎ib64.so‎ which caused the problems.