Please provide documentation on manually configuring network settings for an Ensenso camera to be recognized by a Linux-based motion controller

General Information

  • Product: Ensenso S-10
  • Serial Number: * 245229*
  • Ensenso SDK Version:
  • Operating System: Linux / Windows

Problem / Question

I have connected my Ensenso S10 camera to the Ethernet port of a Linux-based motion controller. The green and amber LED lights on the Ethernet port are stable, indicating a physical connection. However, I am unable to ping the camera from the motion controller, even after manually setting both devices on the same subnet. I need assistance in verifying whether I have correctly followed the necessary steps for proper network configuration and troubleshooting.

The easiest way to make sure that the network is set up correctly is to use the network wizard in NxView. Can you please check whether NxView shows the device and does not show any warnings?

Unfortunately, this system is 32-bit (the OS of my motion controller device), so I couldn’t install the NxView software. Instead, I connected the camera to a 64-bit Windows system and used the NxView app to set a static IP address for the camera, ensuring it matches the subnet of my motion controller’s IP. After that, I connected the camera to the motion controller via the Ethernet port. However, when I try to ping the camera from the motion controller’s terminal, there’s no response.

It should be possible to ping the camera in that case, although as discussed in the other topic you won’t be able to control the camera from this system. Unfortunately it is very difficult to tell more about this without any possibilities to use NxView or debug anything.

Thanks a lot for providing me clarity.